350z Privacy Policy — How We Protect Your Information
This Privacy Policy explains how 350z collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Information We Collect
When you register or use the 350z platform, we collect several categories of information to ensure the service runs smoothly and securely:
- Account information: Your full name, phone number, email address, and password registered when you created your account.
- Personal identification information: A copy of your identity document (such as your national ID) is required for account verification before your first withdrawal is processed.
- Payment information: Details of deposit and withdrawal transactions in MYR — including the payment method used (TNG eWallet, FPX) and transaction amounts. We do not store your full bank card number.
- Device and browser information: Your IP address, device type, operating system, browser version, and other technical data transmitted automatically when you access the platform.
- Usage data: In-platform activity records such as games played, session duration, bets placed and usage patterns — used for service improvement.
- Cookies and tracking: Data collected through cookies and similar tracking technologies when you browse our platform.
How This Information Is Used
Platform Operations
Account and transaction information is used to process your deposits, withdrawals, and gaming activity. Without this data, 350z services cannot function properly.
Security & Fraud Prevention
Device data, IP addresses, and usage patterns help us detect suspicious activity, prevent unauthorised access, and protect your account from misuse.
Identity Verification
Identity documents are used solely to verify a user's age and identity in order to meet the platform's compliance requirements before the first withdrawal is processed.
Service Improvements
Usage data and user feedback help the 350z team understand what Malaysian users need and improve the interface, platform speed, and game selection.
Cookies & Tracking Technologies
350z uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device that help the platform remember your preferences, login sessions and language settings.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: We collect information on how users interact with the platform — such as the most frequently visited pages — to help us make technical improvements.
- Functional cookies: Saves your preferences such as language and display settings so you do not have to reconfigure them each time you log in.
You can manage cookie settings through your browser, though disabling essential cookies may affect the usability of the 350z platform.
Data Storage, Security & Sharing
How We Store and Protect Your Data
All 350z user data is stored on servers protected with industry-standard encryption. Connections between your device and our servers use SSL protocol, meaning your data cannot be intercepted in transit. Access to user data within our organisation is restricted to staff who genuinely require it for operational purposes only.
Financial transaction data is retained for as long as required by the platform's compliance obligations. We do not keep data beyond what is necessary.
Third-Party Sharing
350z does not sell users' personal information to any third party for marketing purposes. We may share necessary data with:
- Payment service providers (such as TNG and FPX) to process financial transactions in MYR.
- Third-party game software providers that supply game content on our platform — only the minimum technical data required for game operation is shared.
- Relevant authorities where required by Malaysian law or court order.
Key Security Measures
- SSL encryption on all connections
- Data access limited to relevant staff
- No data sold to advertisers
- Minimum necessary data retention
- Continuous security monitoring
Your Rights as a User & How to Reach Us
As a 350z user, you have certain rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If any of your information is inaccurate or out of date, you may request a correction. Some basic details can be updated directly through your account settings.
- Right to erasure: You may request deletion of your personal data, subject to legal compliance requirements that oblige us to retain certain records for a minimum prescribed period.
- Right to restrict processing: In certain circumstances, you may ask us to restrict how we use your data while a review or dispute is pending.
Changes to This Privacy Policy
350z reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or to your registered email address. Continued use of the platform after such changes constitutes acceptance of the updated policy.
For any privacy-related queries, requests, or complaints, please reach us at: [email protected]
For frequently asked questions about your account and privacy, visit the FAQ us.
Summary of User Rights
- Data Access
- Request a copy of the information we hold about you.
- Information Correction
- Correct inaccurate or outdated information.
- Account Deletion
- Request account closure and data deletion (subject to compliance requirements).
- Contact Support
- [email protected] — response within 24 working hours.
Still Have Questions About Your Privacy?
The 350z team is here to help with any questions about your data and privacy. Check the FAQ page or create an account to get started on the platform with confidence.